We want to hear from you.
Feedback helps us understand what is working and where we can improve. Participants, families, representatives and other people can raise feedback or concerns with us.
Contact Precision Care
Email info@precisioncareandservices.com.au with the subject “Feedback or Complaint”. Please tell us how you would prefer us to contact you and provide only the information you are comfortable sharing initially.
We aim to treat concerns respectfully, fairly and without affecting a person's right to receive appropriate support.
If you raise a concern, we will listen, respond respectfully and explain the next steps. You may also choose to have a representative assist you.
External support
If you would prefer independent assistance with a concern or complaint, you can contact the NDIS Quality and Safeguards Commission or an independent advocacy organisation.